If you've ever delt with Charter Customer Service

Jared showed me this article that interviewed an ex-customer service angent from Charter:
As for Gates, how did she handle customer questions she couldn’t answer?
“You want the honest answer?” Gates says. “I hung up on them. That’s why I left. I hated what I was forced to do.”
I can’t stand Charter, and this article is living proof that there are more people the share my discontent with the media provider.
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